FEETMITRA INFOTECH PVT LTD – Return and Refund Policy

Effective Date: [01/02/2024]

Thank you for choosing FEETMITRA INFOTECH PVT LTD. We strive to provide high-quality products and services to our valued B2B customers. Please read our Return and Refund Policy carefully to understand our practices regarding returns and refunds.

1. Returns

1.1 Eligibility for Returns

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To raise a return request proper ,unedited,single take unpackaging video must be provided for return verification.


1.2 Return Process

To initiate a return, please contact our customer service team at [SUPPORT.FEETMITRA@GMAIL.COM] with your order number and details of the product you would like to return. Our team will provide you with further instructions and assist you throughout the return process.

1.3 Shipping Costs

Customers are responsible for the shipping costs associated with returning the product. Shipping costs are non-refundable.

2. Refunds

2.1 Refund Eligibility

Once your return is received,inspected AND POSITIVELY COMFIRMED BY SELLER we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved AND POSITIVELY CONFIRMED BY SELLER, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 WORKING DAYS.

2.2 Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at SUPPORT.FEETMITRA@GMAIL.COM.

3. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us immediately at [SUPPORT.FEETMITRA@GMAIL.COM] with photos of the product and packaging. We will work with you to replace the item or issue a refund.

4. Contact Information

For any questions about our Return and Refund Policy, please contact us at:

[Company Name: FEETMITRA INFOTECH PVT LTD] [Customer Service Email: [SUPPORT.FEETMITRA@GMAIL.COM] [Customer Service Phone: [customer service phone number]]

We reserve the right to update or change our Return and Refund Policy at any time, and any changes will be effective immediately upon posting on our website.

Thank you for choosing FEETMITRA INFOTECH PVT LTD.